"The traditional phone system is dead!!! Apart from lack of awareness, I can't think of a single reason why a company would buy a legacy, IP PBX."
Skype for Business is Microsoft's collaboration platform. Although in development for more than a decade, the technology has at last come of age. At its most basic, it can be considered Microsoft's Phone System (PBX) using Microsoft's Cloud PBX; however, it's ability to offer voice, IM, web-conferencing (Microsoft's PSTN Conferencing) from any device, any where on a simple, pay as you use model, sets it apart from any competition.
In order to deliver successful projects each and every time, our team uses the Skype Operations Framework. The Skype Operations Framework is a multi-faceted approach to the successful deployment of Skype for Business, incorporating four key elements that have customer success firmly at the center.